Most of our customers use utilize HDC FM (FM Access) in a SaaS model. The service offers trouble-free provides convenient access to the latest software in the cloud.
This site provides all the vital contains essential information about our cloud service. Please note However, please be aware that we cannot present all information are unable to disclose all details due to security restrictions.
In case If you have any additional further questions, please contact feel free to reach out to us directly.
Benefits of SaaS
SaaS solutions offer provide the shortest time to benefit, as your the service is already prepared ready for immediate use. The configuration for the storage systemsystems, databasedatabases, application servers, SSL certificates, and all the other components are all thoroughly tested and verified for production use.
Our SLA agreement ensures availability and short rapid initial response time for critical support requests. In Under our current model, your SaaS service will be operated operate on a dedicated application server that is not shared with other users.
What's more, there are Moreover, dedicated engineers that monitor your service for any potential issues and make sure it works smoothly. Other ensure its smooth operation.
Additional benefits include:
SaaS solution The software is maintained by the same company that develops the softwareit.
You don’t have No need to maintain or rent your own data center, buy purchase hardware or hire your own staff for maintenanceYou can always use .
Access to the latest version of the platform and you don’t have to worry about an update platform version without concerns about updates or data migrationIt’s more eco-friendly. One issue that is often forgotten is the energy efficiency factor behind shared cloud solution. An on-premises solution is likely to consume much .
Environmentally friendly: Shared cloud solutions are more energy-efficient compared to on-premises solutions which consume greater volumes of energy.
Data Center
Your Rest assured that your data will be kept securely stored on our fault-tolerant, professional-grade servers operated by us, so the . We guarantee high performance and resource availability is guaranteed.
Our servers are located within high security housed in highly secure premises with both electronic and physical protective measures. Our collocation colocation center provides is equipped with fire and power outage protection.
Every part component of the our equipment is N+1 (or N2) redundant and that includes , including network, firewalls, switches, servers, storage systems, power supplies, and more.
Find out For more facts information about our data center here: 
, check out our Data Center Information.
Data Backups
Server cluster itself provides good The server cluster offers excellent protection against data loss through with its high availability and redundancy features.
Should anything bad happen like In the event of a natural disaster or human error, your data will be is backed up daily to a remote location and stored on an encrypted storage device.
Read Learn more about how we handle data backups our data backup procedures here: Data Backups
Disaster Recovery Procedures
Disaster recovery procedures are like a war plan, that you hope will never be used. But they must be in place and the involved personnel must undergo "emergency drills" to make sure ensure they will actually work when there is a need.
No matter what Regardless of the original cause - fire, human error, software error, or hardware malfunction - they can all lead to potential data loss and disruption in service.
Disaster recovery procedures will make sure ensure that we can safely recover from any situation, restoring the service and customer data.
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